General Manager / Hotel Manager

PT Garuda Mitra Sejati is seeking an experienced, visionary, and dynamic General Manager to lead our hotel operations in the vibrant heart of DI Yogyakarta. As the General Manager, you will be the face of our property, responsible for overseeing all aspects of hotel management, ensuring exceptional guest experiences and driving the hotel's success. This is an exciting opportunity to join a growing hotel in the heart of Yogyakarta, where you can make a significant impact and grow your career.

Our hotel is a beloved destination in Yogyakarta, known for its warm hospitality and commitment to excellence. As General Manager, you will have the chance to lead a talented team, implement innovative strategies, and ensure our guests enjoy a memorable stay. With a competitive salary and a comprehensive benefits package, this role offers both professional growth and personal fulfillment.

Daily, you will manage day-to-day operations, oversee staff performance, and ensure the hotel meets industry standards. You will work closely with the hotel's executive team to develop and execute strategies that enhance guest satisfaction and operational efficiency. This role is perfect for a seasoned professional looking to take the next step in their career, with opportunities for advancement and leadership development.

📋 Tanggung Jawab Pekerjaan

• Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Develop and implement strategies to enhance guest satisfaction and operational efficiency.
• Manage and mentor a team of hotel managers and supervisors.
• Ensure compliance with health, safety, and environmental regulations.
• Develop and maintain strong relationships with key stakeholders, including suppliers, vendors, and local authorities.
• Monitor and analyze financial performance to ensure profitability and sustainability.
• Plan and execute marketing and promotional activities to attract and retain guests.
• Represent the hotel at industry events and conferences to build a strong professional network.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hotel Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel management, with at least 2 years in a leadership role.
• Proven track record of successfully managing hotel operations and driving revenue growth.
• Strong knowledge of hotel management software, including PMS (Property Management System) like Opera or guest experience platforms.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Familiarity with local regulations and industry standards in the hospitality sector.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Fluent in English and Indonesian.

🛠️ Keahlian

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